Frequently Asked Questions
Ready to transform your space, but not sure where to start? Our design experts answer the most frequently asked questions to help you move forward with confidence.
Kitchen Remodel FAQs
A newly remodeled kitchen makes cooking and entertaining a joy, enhances energy efficiency, and brings a fresh, modern style you’ll love everyday. Homeowners choose KCCNE to transform their kitchens into spaces that match their vision and lifestyle.
Also, if you're getting ready to showcase your home for a sale, a professional kitchen remodel can be a wise move offering a substantial return on investment. To put it simply, a kitchen remodel can significantly boost your home’s value.
Hiring a design-build firm streamlines a project by combining design and construction under one team, improving communication, speeding up completion, and improving cost control.
It all starts with envisioning the possibilities! The first step is to think about how you want your space to feel, function, and flow. Consider your daily routines - What do you enjoy? What could work better? What’s currently missing? This is your chance to create a space that truly fits your lifestyle. Need ideas? Browse our portfolio, Pinterest, or Facebook.
At KCCNE, our kitchen remodels typically take 8 to 12 weeks to complete, depending on size and other various factors. While project size can influence the timeline, it isn’t always the determining factor. Whether your remodel is large or small, KCCNE is here to help bring your vision to life.
Before starting your kitchen remodel, ask yourself: What matters most to you? Identifying your priorities will help you define a realistic target budget. Be sure to consider the value of your home and your overall financial picture when setting that range.
We will visit your home to discuss what exactly you’re looking to do, qualify your needs and take precise measurements. From there, we are able to review a comprehensive and detailed scope-of-work with you. The scope will outline each phase of your project, including demo, carpentry, plumbing, tile, etc. Many variables could affect pricing when it comes to a remodel. Two of the biggest variables are your choice of cabinetry and countertops. We offer several cabinet lines to choose from and a wide variety of both natural and engineered stone.
We proudly partner with GreenSky. Our most popular plan offers 12 months with no interest and no payments. GreenSky also provides fixed-rate financing options, based on your creditworthiness. Choose the plan that works best for you. Visit this link to apply online today: https://kccne.com/financing
Our award-winning team designs & builds dream kitchens for our clients every day with a simple 3-step process:
- In-Home Consultation: Every kitchen remodel begins with a complimentary in-home consultation
- Design Phase: Our team of expert designers work with you to create a personalized design, followed by a detailed budget review.
- Project Execution: From concept to completion, our team will ensure your project is executed to the highest standards.
To learn more, visit our Kitchen Remodeling page, or schedule a free consultation.
Countertop FAQs
We have the largest outdoor stone yard in New England, which allows us to stock a large variety of inventory. All our stones are hand-selected by the owners. We provide in-house manufacturing. Our stone selection includes Granite, Quartzite, Marble, Quartz, and Soapstone. Explore our current Stone Slab Inventory to see what we have in stock.
We work closely with our trusted vendors to source exactly what you’re looking for, ensuring you get the perfect material to match your style and needs.
We recommend visiting our showroom with a picture of your space and rough dimensions of your desired countertop. If you are trying to match an existing cabinet color, we encourage you to bring in a door/drawer for our sales staff to assist you in the color selection process.
When you visit our showroom, our friendly and knowledgeable sales representatives will help you find the best option for your budget, space, style, and needs. Each material has its unique qualities, and we’ll work closely with you to identify what will work best for you and your home.
It may be necessary to put seams in your countertop depending on the size, layout, and dimensions of your space. You will work directly with our Template Specialist regarding seam placement.
Mild soap and water are the best natural cleaners for your countertops. A daily countertop cleaner can also be used. We offer Stone Essentials cleaning products that are safe to use on your countertops.
We strongly advise against using harsh chemicals or abrasive pads to clean your stone countertops, as even mild cleaners can sometimes cause damage.
When we install your natural stone countertops, we will seal them once for you. After installation, it is recommended to seal your countertops regularly. Our educated sales staff will inform you on the sealing/care process for your countertops, and we will recommend the best products to use.
Yes, you can cut on your countertop, but we highly recommend using a cutting board to protect the surface and maintain its integrity.
Quartzite is a KCCNE favorite. Quartzite offers the elegant, high-end look of marble - with soft veining and unique patterns - but without the high maintenance. It's natural aesthetic makes it a favorite in modern, transitional, and luxury kitchens.
Although natural stone countertops are generally heat-resistant, there is a risk to your countertops at high temperatures. To ensure the longevity of your countertops, we recommend always using protective measures, such as trivets or heat-resistant pads, to prevent potential damage.
Please be advised that never place any hot items directly on quartz surfaces. Quartz is not heat-resistant, and exposure to high temperatures can cause damage, including discoloration or cracking. Always use trivets, heat-resistant pads, or other protective measures to safeguard your quartz countertops.
There is a risk to damage your countertops over a certain temperature, which is listed in the chart below:
| Materials | Approx. Heat Resistance | Crack Risk Temp (Approx.) | Notes |
| Granite | Up to 1200°F (650°C) | Rarely cracks < 600°F | Excellent heat resistance. Can usually handle hot pots briefly. |
| Quartzite | ~1000°F (540°C) | Rarely cracks < 500°F | Strong and heat-tolerant like granite. Natural, not engineered quartz. |
| Soapstone | ~1000°F (540°C) | Rarely cracks < 500°F | Extremely heat-resistant. Often used in fireplaces and stoves. |
| Marble | ~480°F (250°C) | May crack > 300°F | Softer stone, more prone to thermal stress and etching. |
| Quartz (engineered) | ~150°F–300°F (65°C–150°C) | Cracking risk > 150°F (65°C), damage > 300°F (150°C) | Contains resin that can scorch or crack from direct heat. Least heat-resistant of the group. |
Yes, we manufacture countertops at our facility. We will template, manufacture and install your countertops for you.
Kitchen Cabinet FAQs
Yes, we design and build custom cabinets to your exact specifications with unlimited styles, materials, and sizes to choose from. This top-tier option features exceptional craftsmanship and attention to detail. Cabinets in this line take a bit more time to craft, reflecting the care and customization involved — and the result is a stunning, tailor-made design that’s truly yours.
We offer 3 types of cabinets; Custom, Semi-Custom, and Box Line. All cabinets designed and sold at KCCNE are plywood construction, full extension soft-close dovetail drawers.
Custom Cabinets: Built to your exact specifications with unlimited styles, materials, and sizes to choose from. Cabinets in this top-tier option take a bit more time to craft, but result in a tailor-made design that’s truly yours.
Semi-Custom Cabinets: Based on stock sizes but with more flexibility in sizing, finishes, and features. Mid-range in price and customization.
Box Line Cabinets: Pre-made in standard sizes and styles. Limited box line, most affordable, and quickest to get. Nothing in-stock.
No, KCCNE does not stock any cabinets. Everything must be ordered.
- Use a soft cotton or microfiber cloth with warm water.
- For tougher dirt or grease, add a small amount of mild dish soap to the water.
- Wipe with a clean, damp cloth, then dry well with a soft cloth.
- Always use microfiber to dry laminate or high-gloss cabinets, as this helps prevent scratches.
General FAQs
Our premier showroom is located in a historic mill building conveniently located off of Route 95 in Pawtucket (Exit 40) at 125 Esten Avenue Pawtucket RI.
Our 8,000 square foot showroom features over 3,000 square feet of installed granite, quartzite, marble, quartz, and soapstone displaying a wide variety of colors and styles. In addition, our facility includes a spacious on-site stone yard, offering even more options to explore.
No, we welcome walk-ins! We invite you to visit our showroom, speak with our knowledgeable staff, and tour our facility. If you would like to formally schedule a free project consultation with a design expert, please click here!
KCCNE's business & showroom hours are:
- Monday - Thursday: 8:00 am – 5:30 pm
- Friday: 8:00 am – 5:00 pm
- Saturday: 8:00 am – 3:00 pm
- Sunday: Closed
Yes we use our experienced, in-house team consisting of skilled designers, craftsmen, and project managers that collaborate with you every step of the way to bring your vision to life. We also work with hand-selected licensed professionals to perform demo, electrical, plumbing, plastering, tiling, carpentry, glass and installation. To meet the team you'll be working with, click here!
Yes, please visit our Project Portfolio for an extensive library of kitchen remodels performed by KCCNE. Our happy customers have also left us handwritten Testimonials, and we've earned over a thousand 5-star Reviews for our past work.
Yes, KCCNE offers a Referral Program for all our past customers. Refer your friends, family, or neighbors and receive up to $200 for each successful referral. To learn more about our referral program, or to submit a referral, please click here.
KCCNE is always looking for skillful and passionate people looking to contribute to our mission of making dream kitchens & living spaces a reality.
If you're interested in joining our team of designers, craftsmen, project managers, sales associates and operation specialists, please check for open positions on our Careers page.
To get started with your project, you can give us a call at (401) 736-0001 or visit our showroom during business hours. If you're looking for a quote on Cabinets or Countertops, please Request a Quote. If you're interested in a full kitchen remodel, please Schedule a Consultation.