FAQs
Planning a kitchen remodel can be exciting but also overwhelming. To make the process easier, we've gathered answers to some of the most frequently asked questions.
We have the largest outdoor stone yard in New England which allows us to stock a large variety of inventory. Our inventory is hand selected by the owners. We provide in-house manufacturing of all materials you select for the ultimate all-in-one experience. Our stone inventory includes: Granite, Quartzite, Marble, Quartz, and Soapstone.
It's rare we don't have what you’re looking for, but regardless, we always encourage our customers to go with the exact products they want. We will work to find the perfect countertop for you if we don’t have it on hand.
We have been in the countertop business for two decades. Given our vast experience, we can assist you in making the best choice possible for your budget, space, aesthetic, and cooking habits; every surface has its own unique qualities and we’ll work closely with you to determine what will work best, for you and your home.
We recommend visiting our showroom with a picture of your space and rough dimensions of your desired countertop. If you are trying to match an existing cabinet color, we encourage you to bring in a door/drawer for our sales staff to assist you in the color selection process.
We are not a one-size-fits-all business so you can rest easy knowing your job will be priced by way of custom proposal. We will visit your home to discuss what exactly you’re looking to do and take precise measurements. Once materials are selected, we’ll provide you with a detailed scope of work/pricing.
It may be necessary to put seams in your countertop depending on the size, layout, and dimensions of your space. You will work directly with our Template Specialist regarding seam placement.
Mild soap and water are the best natural cleaner for your countertops. A daily countertop cleaner can also be used as well. We offer Stone Essentials cleaning products that are safe to use on your countertops. Their product is made right here in Coventry, RI.
We stress to never use harsh chemicals or abrasive pads to clean your stone, as even the gentlest cleaners may cause damage to your countertops.
Natural stone is porous and as a result susceptible to staining. When we install your natural stone countertops, we will seal them once for you. After installation, it is recommended to seal your countertops regularly each year. Our educated sales staff will inform you on the sealing/care process for your countertops, and we will recommend the best products to use. We offer Stone Essentials products that are safe to use on your countertops. Their product is made right here in Coventry, RI.
We recommend always using a cutting board. Cutting on granite products will most likely not leave scratches, but it will dull your knives.
Natural stone countertops are generally heat-resistant, but they can be affected by thermal shock, which occurs when a hot object is placed on a cool surface. While such incidents are uncommon, they can lead to cracking. To ensure the longevity of your countertops, we recommend always using protective measures, such as trivets or heat-resistant pads, to prevent potential damage.
Never place any hot items directly on quartz surfaces. Quartz is not heat-resistant, and exposure to high temperatures can cause damage, including discoloration or cracking. Always use trivets, heat-resistant pads, or other protective measures to safeguard your quartz countertops